Bug Tracking That Actually Works
We help development teams catch issues before they become problems. Our approach combines systematic testing with clear documentation so your team can focus on building, not firefighting.
Finding What Others Miss
Most bug reports tell you something broke. Ours tell you why it broke, how to reproduce it, and what similar issues might be lurking nearby. We've spent years refining our process with development teams across Southeast Asia.
Started back in early 2023 when a client's product launch went sideways due to missed edge cases. That experience taught us something valuable about how bugs hide in assumptions.
- Context-rich reports that developers can actually use without back-and-forth clarification
- Pattern recognition across your codebase to identify systemic issues early
- Integration with your existing workflow so tracking doesn't become another burden
- Priority classification based on real impact, not just severity labels
How We Track Issues
Our methodology evolved from working with teams who were drowning in vague bug reports. We focus on clarity, context, and actionable information.
Deep Environment Analysis
We map your application's behavior across different environments, browsers, and user scenarios. This isn't just about finding bugs—it's about understanding how your software behaves in the wild.
Reproducible Documentation
Every issue we log includes exact steps to reproduce, expected versus actual behavior, and environmental context. Your developers shouldn't have to guess what happened.
Impact Assessment
We evaluate how issues affect real users and business operations. A cosmetic glitch on a rarely-used admin page gets different priority than a checkout flow problem.
Pattern Recognition
Similar bugs often share root causes. We track patterns across your bug reports to identify systemic issues that need architectural attention rather than just patches.
Continuous Verification
After fixes are deployed, we verify resolutions and check for regression. A closed ticket doesn't mean the problem is actually solved in production.
Knowledge Building
Each project builds a knowledge base of common issues, successful fixes, and prevention strategies. Your team gets smarter about quality with every sprint.
People Who Actually Understand Development
We're not just testers running scripts. Our team includes former developers who understand codebases, system architects who see the bigger picture, and QA specialists who've worked across multiple industries.
Annika Lund
Spent eight years as a full-stack developer before switching to quality assurance. That background means she spots issues that typical QA processes miss—especially around database interactions and API edge cases.
Davorin Kovač
Came from enterprise architecture at a financial services company. His specialty is finding those weird cross-system bugs that only show up when three different services interact in unexpected ways.
Saoirse O'Sullivan
Former technical writer who realized clear bug documentation saves more time than anything else. She's obsessive about making sure every report gives developers exactly what they need to fix issues quickly.
Working With Your Tools and Process
We integrate with whatever bug tracking system you already use. Jira, GitHub Issues, Linear, or even spreadsheets if that's what works for your team. The goal is better bug reports, not forcing you to change tools.
Version Control Integration
Link issues directly to commits and pull requests for complete traceability
Smart Notifications
Alert the right people based on component ownership and issue severity
Quality Metrics
Track bug trends and resolution times to improve your development process
Team Collaboration
Facilitate communication between QA, development, and product teams
