Cookie Policy
Understanding how we use tracking technologies to improve your experience on novalinkevolve.com
Last Updated: January 15, 2025
At NovaLinkEvolve, we believe in transparency. This policy explains how we use cookies and similar tracking technologies when you visit our website. We want you to understand what information we collect, why we collect it, and how you can manage your preferences.
By using novalinkevolve.com, you're agreeing to the use of these technologies as described here. If you don't agree with our practices, you can adjust your browser settings or choose not to use our site.
What Are Cookies?
Cookies are small text files that websites place on your device when you visit them. They're pretty common across the internet. Think of them as digital sticky notes that help websites remember things about your visit.
These files contain information like your preferences, login status, or items in your shopping cart. When you return to the same website, your browser sends these cookies back, allowing the site to recognize you and recall your previous interactions.
Cookies come in different types and serve various purposes. Some disappear when you close your browser, while others stick around for months or even years. We use several types to make sure our bug tracking platform works smoothly for you.
Types of Cookies We Use
Essential Cookies
These are the cookies that keep our platform running. Without them, you wouldn't be able to log in, navigate between pages, or access secure areas of our site. They're necessary for basic functionality.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session and keeps you authenticated | Session only |
| csrf_token | Protects against cross-site request forgery attacks | Session only |
| load_balancer | Distributes traffic efficiently across our servers | Session only |
Functional Cookies
These remember your choices and preferences. They help us personalize your experience based on how you use our platform. For example, they'll remember your language preference or the way you like to view bug reports.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores your dashboard layout and display settings | 12 months |
| language_choice | Remembers your preferred language for the interface | 12 months |
| theme_mode | Saves your light or dark mode preference | 12 months |
Analytics Cookies
We use these to understand how people interact with our platform. They tell us which features are popular, where users spend their time, and where they run into problems. This information helps us make improvements.
| Cookie Name | Purpose | Duration |
|---|---|---|
| analytics_session | Tracks page views and navigation patterns anonymously | 24 months |
| feature_usage | Records which features are used most frequently | 24 months |
| performance_metrics | Monitors page load times and technical performance | 24 months |
Performance Cookies
These help us monitor and improve the technical performance of our platform. They collect information about how quickly pages load, whether any errors occur, and how responsive the interface feels.
| Cookie Name | Purpose | Duration |
|---|---|---|
| speed_test | Measures page loading speeds and response times | 6 months |
| error_tracking | Identifies technical issues and bugs in real-time | 6 months |
How We Use This Information
The data we collect through cookies serves several practical purposes. We're not collecting information just for the sake of it. Everything we track helps us deliver a better bug tracking and reporting experience.
- Keep you logged in as you move between different pages and features
- Remember your dashboard preferences and customization settings
- Understand which parts of our platform are working well and which need improvement
- Identify technical issues before they affect more users
- Analyze usage patterns to prioritize new feature development
- Maintain the security and integrity of your account
- Optimize our platform's performance based on real usage data
We don't sell your data to third parties. We don't use cookies to track you across other websites. The information we collect stays within our platform and is used solely to improve your experience with NovaLinkEvolve.
Managing Your Cookie Preferences
You have control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your settings to decline them if you prefer. Keep in mind that blocking certain cookies might affect how our platform works for you.
Browser-Level Controls
Every major browser gives you options to manage cookies. Here's how to access these settings in the most common browsers:
Google Chrome
Go to Settings, then Privacy and Security, then Cookies and Other Site Data. You can block all cookies, allow only specific sites, or clear cookies after each session.
Mozilla Firefox
Navigate to Settings, then Privacy and Security, then Cookies and Site Data. Firefox offers standard, strict, and custom protection levels for managing cookies.
Safari
Open Preferences, select Privacy, and choose your cookie preferences. Safari blocks third-party cookies by default and offers additional tracking prevention features.
Microsoft Edge
Go to Settings, then Cookies and Site Permissions, then Manage and Delete Cookies. Edge provides options to block specific types of cookies while allowing others.
What Happens When You Block Cookies
If you choose to block or delete cookies, you might notice some changes in how our platform works. Essential cookies are necessary for basic functionality, so blocking them will prevent you from logging in or accessing your account.
Blocking functional cookies means we won't remember your preferences. You'll need to reconfigure your dashboard settings each time you visit. Analytics and performance cookies don't affect your ability to use the platform, but they help us make improvements that benefit everyone.
Third-Party Services
We work with a limited number of trusted service providers who may also use cookies to help us deliver and improve our platform. These partners are carefully selected and bound by strict data protection agreements.
- Cloud hosting providers that keep our platform running reliably
- Analytics services that help us understand platform usage patterns
- Security services that protect against fraud and unauthorized access
- Performance monitoring tools that alert us to technical issues
These third parties can only use cookies for the specific purposes we've authorized. They're not allowed to use your information for their own purposes or share it with anyone else.
Data Retention
Different cookies have different lifespans. Session cookies disappear as soon as you close your browser. They're temporary by nature and don't store any long-term information about you.
Persistent cookies stick around longer. The exact duration varies depending on what the cookie does. Preference cookies might last for a year, while analytics cookies could remain for up to two years. You can always delete these manually through your browser settings.
We regularly review the cookies we use and delete any that are no longer needed. We also limit how long we keep cookie-related data, ensuring we only retain information for as long as it serves a legitimate purpose.
Updates to This Policy
Technology changes. Our platform evolves. Sometimes we need to update this cookie policy to reflect those changes. When we make significant updates, we'll notify you through the platform or via email.
The date at the top of this page shows when we last revised this policy. We recommend checking back occasionally to stay informed about how we use cookies and similar technologies.
If we introduce new types of cookies or change how we use existing ones in ways that significantly affect your privacy, we'll ask for your consent before implementing those changes.
Questions About Our Cookie Policy?
We're here to help if you have questions about how we use cookies or want more information about managing your preferences. Our team is available to discuss any concerns you might have.